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How We Use and Store Your Data

Bryan Property Lettings and Management Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. What Data We Collect

We may collect and process the following types of personal data when you use our website or contact us:

• Contact details such as your name, phone number, email address, and property enquiry information submitted via our contact forms.

• Cookies and usage data to help us understand how visitors use our site and improve user experience (see our Cookie Policy below).

2. How We Use Your Data

We use your data to:
• Respond to property enquiries and provide letting or management services.

• Communicate with you about your enquiry or ongoing tenancy.

• Improve our website and services through analytics.

• Comply with our legal and regulatory obligations as a UK property management company.

We do not sell or rent your personal data to third parties.

3. Data Storage and Security

• Your information is stored securely on password-protected systems and databases, accessible only to authorised staff.

• We may use trusted third-party services (e.g., website hosting, email systems, or property management software) that comply with UK GDPR.

• We retain personal data only as long as necessary for business, legal, or accounting purposes, after which it is securely deleted.

4. Your Rights

Under the UK GDPR, you have the right to:

• Access and receive a copy of your personal data.

• Request correction or deletion of your data.

• Withdraw consent at any time (where processing is based on consent).

• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

You can exercise these rights by contacting us

Cookie Policy Summary

Our website uses cookies to:

• Ensure the site functions correctly.

• Analyse website traffic and improve our services.

• Remember your preferences.

You can manage or disable cookies through your browser settings. For full details, see our Cookie Policy.